NabatOS Platform Terms and Conditions

These Terms and Conditions ("Terms") govern your access to and use of the NabatOS platform, including the web application at app.nabat.ai, all related software, APIs, Alma AI assistant, and any services provided through the platform (collectively, the "Platform"). By accessing or using the Platform, you agree to be bound by these Terms.

1. Definitions

"Account" means your registered user account on the Platform.

"Alma" means Nabat’s AI-powered assistant integrated into the Platform.

"Content" means all data, information, text, images, maps, geospatial data, reports, analytics, and other materials uploaded to, generated by, or made available through the Platform.

"Nabat" means Nabat A I Technologies – L.L.C. – S.P.C., the provider of the Platform.

"Products" means the specific solutions, features, and services available through the Platform, including Nabat Protect, Nabat Manage, Nabat Restore, and Nabat Operate.

"User" or "you" means any individual or entity that accesses or uses the Platform.

"User Data" means any data, information, or materials that you upload, submit, or transmit to the Platform.

2. Account Registration and Access

2.1Eligibility

You must be at least 18 years of age and have the legal capacity to enter into a binding agreement to use the Platform. If you are using the Platform on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation to these Terms.

2.2Account Creation

To access certain features of the Platform, you must create an Account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account.

2.3Account Security

You must immediately notify Nabat of any unauthorised use of your Account or any other breach of security. Each Account is for use by a single individual, and you shall not share your Account credentials or allow any other person to access the Platform through your Account. If you register on behalf of an organisation, that organisation is responsible for all use of the Platform by individuals it authorises and for their compliance with these Terms. Nabat will not be liable for any loss or damage arising from your failure to protect your Account credentials.

2.4User Tiers

Access to Platform features varies based on your user tier (Free User, Product User, or Enterprise User) as described in the NabatOS Platform Access documentation. Certain features and Products require paid subscriptions.

3. License and Use Rights

3.1License Grant

Subject to your compliance with these Terms, Nabat grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your internal business purposes in connection with ecosystem management, monitoring, restoration, and related activities.

3.2Restrictions

You shall not: (a) sublicense, sell, resell, transfer, assign, or distribute the Platform or any rights therein; (b) modify, adapt, or create derivative works based on the Platform; (c) reverse engineer, disassemble, decompile, or otherwise attempt to derive the source code or underlying algorithms of the Platform; (d) access the Platform to build a competitive product or service; (e) use the Platform in violation of any applicable laws or regulations; (f) use the Platform to transmit malware, viruses, or other harmful code; (g) interfere with or disrupt the integrity or performance of the Platform; (h) attempt to gain unauthorised access to the Platform or its related systems; or (i) use the Platform for any purpose other than as expressly permitted under these Terms.

3.3API Usage

If you access the Platform via APIs, you must comply with any applicable API documentation and rate limits. Nabat reserves the right to throttle or suspend API access for excessive usage or abuse.

4. User Data and Content

4.1Ownership

You retain all rights, title, and interest in and to your User Data. Nabat does not claim ownership of any User Data you upload to the Platform.

4.2License to Nabat

By uploading User Data to the Platform, you grant Nabat a worldwide, non-exclusive, royalty-free license to use, process, store, and display your User Data solely to the extent necessary to provide, maintain, and improve the Platform and to fulfill our obligations under these Terms.

4.3User Responsibilities

You are solely responsible for: (a) the accuracy, quality, and legality of your User Data; (b) obtaining all necessary rights, consents, and permissions to upload and use your User Data on the Platform; and (c) ensuring your User Data does not infringe or violate any third-party rights or applicable laws.

4.4Prohibited Content

You shall not upload, transmit, or otherwise make available any content that: (a) is unlawful, harmful, threatening, abusive, defamatory, or otherwise objectionable; (b) infringes any intellectual property rights; (c) contains malicious code or software; (d) violates the privacy or publicity rights of any third party; or (e) is false, misleading, or fraudulent.

5. Alma AI Assistant

5.1Alma Services

Alma is an AI-powered assistant designed to help you navigate the Platform, analyse ecosystem data, and generate insights. Alma’s responses are generated using artificial intelligence and may not always be accurate, complete, or up-to-date.

5.2No Professional Advice

Alma does not provide professional, scientific, legal, regulatory, or financial advice. You should verify all information and insights provided by Alma and consult with qualified professionals before making any decisions based on such information.

5.3AI Limitations

You acknowledge that: (a) AI-generated content may contain errors or inaccuracies; (b) Alma’s outputs should be reviewed and validated before use in any critical decisions; (c) Nabat does not guarantee the accuracy or reliability of any AI-generated content; and (d) you assume full responsibility for how you use AI-generated outputs.

6. Intellectual Property

6.1Nabat IP

The Platform, including all software, algorithms, AI models, user interfaces, designs, text, graphics, logos, trademarks (including NabatOS™, Nabat Protect™, Nabat Manage™, Nabat Restore™, Nabat Operate™, and Alma), and other intellectual property, are and shall remain the exclusive property of Nabat and its licensors. Nothing in these Terms grants you any right, title, or interest in Nabat’s intellectual property except for the limited license expressly granted herein.

6.2Feedback

If you provide any feedback, suggestions, or ideas regarding the Platform ("Feedback"), you grant Nabat a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such Feedback into the Platform without any obligation to you.

6.3Usage Data

Nabat may collect and use technical, statistical, and usage information relating to the operation and use of the Platform (“Usage Data”) to operate, secure, maintain, and improve the Platform and to develop new products and services. Nabat owns all aggregated or de-identified Usage Data that does not identify you or any individual. Any processing of personal information within Usage Data is subject to Section 9 and the Privacy Policy.

7. Fees and Payment

7.1Fees

Certain Products and features require payment of fees as set forth in the applicable pricing documentation or order form. All fees are quoted in AED unless otherwise specified.

7.2Payment Terms

Fees are due in advance and are non-refundable except as expressly provided in these Terms or as required by applicable law. Nabat reserves the right to suspend or terminate your access to paid features if payment is not received when due.

7.3Price Changes

Nabat may modify its pricing at any time upon thirty (30) days’ prior written notice. Price changes will apply to subsequent renewal periods.

8. Confidentiality

8.1Confidential Information

Each party agrees to maintain the confidentiality of any non-public information disclosed by the other party that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information ("Confidential Information").

8.2Exceptions

Confidential Information does not include information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was rightfully in the receiving party’s possession prior to disclosure; (c) is rightfully obtained by the receiving party from a third party without restriction; or (d) is independently developed by the receiving party without use of the disclosing party’s Confidential Information.

8.3Use and Permitted Disclosure

The receiving party shall use the disclosing party’s Confidential Information only for the purposes of these Terms and shall protect it with at least reasonable care. The receiving party may disclose Confidential Information: (a) to its employees, contractors, and professional advisers who need to know it and are bound by confidentiality obligations no less protective than these Terms; and (b) to the extent required by law, regulation, or order of a court or governmental authority, provided that, where legally permitted, the receiving party gives the disclosing party prompt notice. The non-public features, performance, models, and methodologies of the Platform are Nabat’s Confidential Information.

9. Data Protection and Privacy

9.1Privacy Policy

Nabat’s collection, use, and disclosure of personal information is governed by Nabat’s Privacy Policy, which is incorporated into these Terms by reference.

9.2Data Security

Nabat implements appropriate technical and organisational measures to protect User Data against unauthorised access, loss, destruction, or alteration. However, no system is completely secure, and Nabat cannot guarantee absolute security.

9.3User Data Access

Nabat implements appropriate technical and organisational measures to protect User Data against unauthorised access, loss, destruction, or alteration. Nabat may use third-party hosting and cloud service providers to store and process User Data, and will use reasonable efforts to ensure such providers maintain appropriate security measures. However, no system is completely secure, and Nabat cannot guarantee absolute security. You are responsible for maintaining your own copies of any User Data, including any uploaded files.

User Data may be processed and stored in data centers located in UAE and Europe. By using the Platform, you consent to such processing and storage.

10. Availability and Support

10.1Availability

Nabat will use commercially reasonable efforts to make the Platform available. However, the Platform may be subject to scheduled maintenance, upgrades, and unscheduled downtime. Nabat does not guarantee uninterrupted access to the Platform. You are responsible for your own devices, network connections, and IT environment needed to access the Platform, and Nabat is not responsible for delays, failures, or data loss caused by the internet or other communications networks outside its control.

10.2Support

Support levels vary based on your user tier. Free Users receive community support only. Product Users receive priority support. Enterprise Users receive a dedicated success manager. Support terms are further described in the applicable service documentation.

10.3Updates and Modifications

Nabat may update, modify, or discontinue features of the Platform at any time. Nabat will use reasonable efforts to provide advance notice of material changes that may adversely affect your use of the Platform.

11. Disclaimers

11.1“As Is” Basis

The Platform is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

11.2No Guarantee of Results

Nabat does not guarantee that the Platform will meet your requirements, produce specific results, or be error-free. The accuracy of ecosystem assessments, AI-generated insights, carbon calculations, biodiversity indices, and other outputs depends on various factors including data quality, environmental conditions, and model limitations.

11.3Third-Party Data and Services

The Platform may incorporate data from third-party sources, including satellite imagery providers, weather services, and other data vendors. Nabat makes no representations or warranties regarding the accuracy, completeness, or reliability of third-party data.

12. Limitation of Liability

12.1Exclusion of Consequential Damages

To the maximum extent permitted by applicable law, in no event shall Nabat be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, goodwill, or other intangible losses, arising out of or related to your use of or inability to use the Platform.

12.2Liability Cap

To the maximum extent permitted by applicable law, Nabat’s total cumulative liability arising out of or related to these Terms or your use of the Platform shall not exceed the greater of: (a) the amounts paid by you to Nabat in the twelve (12) months preceding the claim; or (b) one hundred dirhams (AED 100).

13. Indemnification

13.1Your Indemnification

You agree to indemnify, defend, and hold harmless Nabat and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Platform; (b) your User Data; (c) your violation of these Terms; (d) your violation of any applicable laws or regulations; or (e) your infringement of any third-party rights.

14. Term and Termination

14.1Term

These Terms are effective as of your first access to or use of the Platform and continue until terminated in accordance with these Terms.

14.2Termination by You

You may terminate your Account at any time by contacting Nabat support or through your Account settings. Termination does not entitle you to any refund of fees paid.

14.3Termination by Nabat

Nabat may suspend or terminate your access to the Platform at any time, with or without cause, upon notice to you. Nabat may immediately suspend or terminate your access without notice if: (a) you breach any provision of these Terms; (b) your use of the Platform poses a security risk or may cause harm to other users; (c) Nabat is required to do so by law; (d) you allow any other person to access the Platform through your Account; or (e) any third-party provider suspends or terminates services (including imagery, data, or hosting services) that Nabat needs to provide the Platform. Nabat will have no liability to you for any suspension or termination in accordance with this Section.

Upon termination: (a) your right to access and use the Platform will immediately cease; (b) you must cease all use of Nabat’s intellectual property; (c) Nabat may delete your User Data after a reasonable retention period; and (d) any provisions of these Terms that by their nature should survive termination shall survive, including Sections 6 (Intellectual Property), 8 (Confidentiality), 11 (Disclaimers), 12 (Limitation of Liability), 13 (Indemnification), and 16 (General Provisions).

15. Acceptable Use Policy

15.1Compliance with Laws

You shall use the Platform in compliance with all applicable laws, regulations, and industry standards, including but not limited to environmental laws, data protection laws, export control laws, and anti-corruption laws.

15.2Prohibited Activities

Without limiting Section 3.2, you shall not use the Platform to: (a) engage in fraudulent activities or misrepresent environmental or carbon data; (b) manipulate or falsify ecosystem assessments, carbon calculations, or biodiversity metrics; (c) submit false claims for carbon credits or environmental certifications; (d) circumvent any technical limitations or security measures; (e) harvest or collect user information without consent; (f) use automated systems to access the Platform in a manner that exceeds reasonable use; or (g) engage in any activity that could damage, disable, or impair the Platform.

15.3Export Compliance

You represent and warrant that you are not located in, under the control of, or a national or resident of any country subject to comprehensive sanctions, and that you are not on any restricted party list.

16. General Provisions

16.1Governing Law

These Terms shall be governed by and construed in accordance with the federal laws of the United Arab Emirates as applied in the Emirate of Abu Dhabi, without regard to its conflict of laws principles.

16.2Dispute Resolution

Any dispute arising out of or relating to these Terms shall be resolved by the courts of Abu Dhabi. Each party irrevocably submits to the exclusive jurisdiction of such forum.

16.3Modifications to Terms

Nabat reserves the right to modify these Terms at any time. Material changes will be notified to you via email or through the Platform at least thirty (30) days before they take effect. Your continued use of the Platform after such changes become effective constitutes your acceptance of the modified Terms.

16.4Assignment

You may not assign or transfer these Terms or any rights hereunder without Nabat’s prior written consent. Nabat may assign these Terms without restriction. Any attempted assignment in violation of this Section shall be void.

16.5Entire Agreement

These Terms, together with the Privacy Policy and any applicable order forms or service agreements, constitute the entire agreement between you and Nabat regarding the Platform and supersede all prior agreements and understandings.

16.6Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall continue in full force and effect.

16.7Waiver

The failure of Nabat to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

16.8Force Majeure

Nabat shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, power failures, or internet disruptions.

16.9Notices

All notices to Nabat must be sent to contact@nabat.ai. Nabat may provide notices to you via email to the address associated with your Account or through the Platform.

16.10Language

These Terms are provided in English. In the event of any conflict between the English version and any translation, the English version shall prevail.

17. Contact Information

If you have any questions about these Terms, please contact us at:

Company Name: Nabat A I Technologies - L.L.C - S.P.C. (Nabat)
Address: P.O. Box: 9639, Yas Island Abu Dhabi, United Arab Emirates
Email: contact@nabat.ai
Website: www.nabat.ai

Last updated: 21 October 2026